Returns Policy – Diamond Performance Racing Ltd
At Diamond Performance Racing Ltd, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, we gladly accept all returns.
30-Day Returns Guarantee
You can return any item to us for a full refund within 30 days of receiving your order – no questions asked.
How to Return an Item
- Contact Us: Email us at [email protected] to let us know you’re returning an item.
- Pack Your Item: Please ensure the item is securely packaged. Where possible, return it in its original condition and packaging.
- Post It To:
Diamond Performance Racing Ltd
Returns Department
Unit 1, Adams Close
Heanor Small Business Centre
DE75 7SW
United Kingdom
We recommend using a tracked postal service for your peace of mind.
Refunds
Once we receive your return, we’ll process your refund within 5 working days. Refunds will be issued to your original payment method, and we’ll confirm by email once complete.
Return Shipping Costs
- If the item is faulty, damaged, or incorrect, we’ll cover the return shipping costs.
- For all other returns (e.g., if you’ve changed your mind), return shipping is the responsibility of the customer.
Exchanges
Need a different item? Let us know – we’re happy to arrange an exchange wherever possible.
No Hassle, No Restocking Fees
We don’t charge restocking fees, and we don’t make returns difficult. If you want to send something back, we’ll take it – simple as that.